Do you have somewhere I can drop off my car?

NC Detail does not have a physical shop, so we are unable to accept any vehicles for drop off. The address on our page indicates our city location and service areas for customer reference.

Why is there such a big price range?

We offer a diverse pricing range to accommodate various vehicle conditions. Numerous unpredictable variables come into play before inspecting the vehicle on-site. Our pricing range caters to different vehicle types and conditions while ensuring accuracy and simplicity for customers.

What payment type do you accept?

We accept cash, check ,Venmo, Zelle, & Credit Cards (3% fee)

What cities do you service?

NC Detail caters to select cities in Contra Costa County including Walnut Creek, Pleasant Hill, Concord, Danville, Alamo, San Ramon, Pleasanton, Lafayette, Moraga, Orinda, Pacheco, Clayton, Martinez.

We will travel to cities outside of this area for a fee of $1/Mile round trip.

Do you offer any scratch or swirl removal?

NC Detail currently specializes exclusively in vehicle detailing. Our services revolve around comprehensive interior and exterior deep cleaning, sanitization, and protection. We do not presently provide scratch or swirl removal, paint correction, polishing, or buffing services. These additional offerings will be introduced in the future as part of our roadmap.

What if I just want a quick vacuum and wipe down and don’t need the “full detailing” package?

While an "express wash" or "quick cleaning" aren't something we offer, we always like to provide flexibility to our clients. So please reach out for specifics and we will try to make something fit for you!

Can you detail at an apartment?

Yes! We are more than capable of performing detailing services at apartment complexes. Prior to scheduling, we kindly request you to verify with your apartment management for any potential restrictions on vehicle detailing or maintenance activities on-site. Additionally, please ensure there is ample space to comfortably access all sides of the vehicle, including opening all four doors and the trunk. We will also require a designated area to park the NC Detail vehicle as well.

Do you require water and power access?

While we can provide power and water for certain vehicles, our system operates best if we have access to a power outlet and water spigot. If these are not available, please give us a call or text to discuss the options!